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Confidence at Work
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Develop new skills to deal with stressful situations.
Dealing with Difficult People
We all come into contact with difficult people from time to time, but how do you deal with them?
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| 10 hours of torture every day |
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As a fresh graduate I was very excited to start my first full-time job. During the interview I was given an option to pick sales or marketing as my position at this company. I had picked marketing as it was my qualification and interest. I showed lots of enthusiasm at work, showed leadership skills, participated in marketing campaigns whenever necessary. Then slowly slowly the management started giving me administrative jobs. They do not hire a receptionist so I have to take all the calls, book appointments, answer the door bell during the day, arrange shipments of the products worldwide, distribute incoming mail, take outgoing mail, distribute print outs and faxes from the machine to everyone at the office, keep the board room clean, wash dishes and sinks in the lunch room and bring refreshments for visitors.
This was my job description after three months into the employment. I was told that my performance would be evaluated after three months to increase my salary, because i had rejected the job offer based on their really LOW salary! I waited for the evaluation and when I confronted them that they need to do my evaluation they told me I do not do anything productive during the day. All I do is admin things and that are of no importance!!!!!
I was pissed off and told them that its their JOB to give me right tasks. I am swamped with admin duties then how can I finish my marketing tasks on time (even though I always stayed over time to finish my marketing things, which was obviously unpaid). We have to work 8 and a half hour because we get lunch break of half hour that is unpaid. We do not get any breaks during the 8 hour shift, unless I am a smoker. They have fired a person because he used to take 15 min break once during the 8 hour work.
Anyways now they have forced me into sales because I told them I can't do this much administrative jobs. Surprisingly, i have been doing really well in sales. But this is without any commission. When I discussed a commission strategy based on what they pay other sales rep they took forever to make their decision. They decided to pay me less commission than rest of the sales reps. I agreed to this because I require to save up money for my wedding coming up next year. I asked them to give me my commission system in writing so I know that what I am working for is not going to go in vain.
Just yesterday I reminded them again for the written document and they rejected it completely saying that I am already getting paid more than I should!! Then, when I showed them my concern and how I need to manage my financial situation as I am getting married in (month), they said that does this mean I do not need to paid after this (month)? This is really frustrating. I can't even look at their faces anymore. Looking at them makes me more angry. I try to keep my calm and not react too much. I try to keep a neutral expression on my face, for which I receive comments from my bosses that I am cold and expressionless and I have no feelings... It has been 8 months and I have tried every way to make this place work for me. I have to stay here for next few months before I get married as it is too late to look for another job.
They do not pay over time but they cut off money for even being 5 minutes short. After taxes most of our incomes are so low that we can't support a family. Most people here are helpless because of their age to get out and look for another job. Others are helpless because they are new to this country and require work experience. All this exploitation and cheap ass behavior frustrates the hell out of me.
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